Refunds
Refund Policy
Digital content
Drafts are digital content delivered immediately. Orders cancelled before generation starts are refunded; once generation begins we cannot refund on request.
Failed generation
If our system fails to generate, credits are returned automatically. For PayPal orders, email us the order id and we will refund after checking.
Credit packs
Unused credit packs can be refunded within 14 days of purchase. Credits already spent are not refundable.
How to ask
Email [email protected] with your account address, order id and a short description. We answer within three business days.